Once your order ships, you will receive a shipping confirmation email with your tracking number and a tracking link.
How to track your order
- Check your inbox (and spam folder) for our shipping confirmation email from info@caldenne.com.
- Click the tracking link in the email, or copy your tracking number.
- Your parcel is delivered within 8-14 business days of your order being processed.
If you have not received a tracking number within 3 business days of placing your order, or if your tracking has not updated for more than 5 business days, please contact us:
Email: info@caldenne.com
Phone: +61 1 1111 1111
Customer service hours: Mon-Fri 8:00-18:00, Sat-Sun 10:00-17:00 (AEST)
Please include your order number (e.g. #1001) so we can help you faster.